Privacy Policy

1. Introduction

S.C. Camion Protection S.R.L. ("we", "our" or "the Company") respects the privacy of visitors to our website camionprotection.ro. This Privacy Policy explains how we collect, use, disclose and protect your information when you visit our website.

2. Information We Collect

We may collect the following types of information:

• Identification data: Name, email address, phone number, company name
• Vehicle data: Make, model, year of manufacture, VIN number
• Browsing data: IP address, browser type, pages visited, visit duration
• Cookies: Information stored on your device to improve your experience

3. How We Use Information

The information collected is used for:

• Processing quote requests and orders
• Communicating with you about our products and services
• Improving our website and services
• Sending commercial information (only with your consent)
• Compliance with legal obligations

4. Legal Basis for Processing

We process your data based on the following legal grounds:

• Consent: When you give your explicit agreement
• Contract performance: For processing orders and requests
• Legal obligation: For compliance with applicable laws
• Legitimate interest: For improving our services

5. Information Sharing

We do not sell, rent or distribute your personal information to third parties, except in the following situations:

• Service providers who help us operate our business (courier, payment processing)
• Public authorities, when required by law
• In case of merger or acquisition of the company

6. Data Security

We implement appropriate technical and organizational measures to protect your data against unauthorized access, modification, disclosure or destruction. These include data encryption, firewalls and access controls.

7. Your Rights

Under GDPR, you have the following rights:

• Right of access: You can request a copy of your data
• Right to rectification: You can correct inaccurate data
• Right to erasure: You can request deletion of your data ("right to be forgotten")
• Right to restriction: You can limit the processing of your data
• Right to portability: You can receive your data in a structured format
• Right to object: You can object to processing in certain situations

8. Retention Period

We keep your data only as long as necessary for the purposes for which it was collected, or as required by law (for example, tax documents are kept for 10 years).

9. Cookies and Analytics Tools

Our website uses cookies and analytics tools to improve your browsing experience and understand how the site is used.

Tools used:

• Google Analytics - collects anonymous visitor data (pages visited, visit duration, approximate geographic location, device type). Data is processed by Google according to their privacy policy.
• Microsoft Clarity - records user sessions (mouse movements, clicks, scrolling) as heatmaps and anonymous video recordings to improve user experience. Sensitive information (passwords, personal data) is automatically masked.

You can control cookies through your browser settings or opt out of tracking by visiting Google and Microsoft privacy options.

10. Contact

For any questions regarding this Privacy Policy or to exercise your rights, you can contact us at:

11. Policy Changes

We reserve the right to update this Privacy Policy at any time. Changes will be published on this page with the last update date. We recommend checking this page periodically.